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Team Leader – TF

  • @HDFC Bank posted 2 weeks ago
  • Posted : 11/01/2022 -Accepting applications
  • View(s) 3

Job Description

Job Description

  • Description of the broad function and scope of the position Conduct proper scrutiny of documents.
  • Accurate authorization of transactions within the system.
  • Seek proper approvals prior to conducting transactions through FRMS / TRAACS / Vessel Tracker/ LRS/ FIRC PO Tracking.
  • Maintaining TAT's and customer service levels.
  • Reply to MIS that are received from various sources, Seniors etc.
  • Ensure clean audit with minimal audit observations.
  • Follow-up for outstanding bills/acceptances.
  • Resolution of queries with customer and Business team/s.
  • Visit customer, if required, and explain the transaction, regulatory aspects etc.
  • Follow up with customers for documents/statutory reporting viz EDPMS/ IDPMS.
  • Tallying suspense/deferred accounts at end of day.
  • Tally transactions raised in Trade Stream, Dealpro, Flexcube Corporate, Swift , LC-BG Utility , CAD Pro, SWIFT Tracker and other Satellite systems.
  • Follow-up with customers/Banks and Business teams for closure of deferrals.
  • Monthly physical verification of documents.
  • Day end report tallying.
  • Inward Swift message monitoring.
  • Nostro reconciliation.
  • Seeking one time approvals from business groups.
  • Email ID updation, Cust ID creation.
  • Maintaining statutory certificate like Importer Exporter Code, Status Holder, License copies etc.
  • Monitoring dispatch of advices, tracers and documents.
  • Conducting callback of transactions within TAT.
  • Immediate reporting of errors.
  • Team management and development.
  • Implement Digital initiatives of the Bank.
  • Ensuring implementation and sustenance of Quality initiatives viz.
  • 5S List of duties or tasks performed critical to success Error-free checking of all documents.
  • Conduct error-free authorization of transactions within the system.
  • Adhering to stipulated turn-around-times.
  • Tallying and reconciliation activities to be performed on a daily basis.
  • Revert to various MIS received from central sources, Seniors etc.
  • Voucher Management To manage all vouchers and records as per laid down guidelines.
  • To ensure that rubber stamps are affixed as prescribed.
  • Timely processing of all records in the RMS/Archival system as per laid down guidelines.
  • To liaise with Record management Agency for storage/retrieval of records System Security To ensure there is no sharing of system passwords in the section.
  • To ensure that the process for password handover/takeover is followed.
  • To ensure timely servicing of all equipment and testing of backup systems.
  • Key functional and relational responsibilities in order of significance Error-free operations.
  • Adherence to stipulated turn-around-times.
  • Clean Audits and Compliance.
  • To convert customer onto digital platform.
  • Co-ordination with external agencies, vendors, system support teams.
  • Team handling, grooming and motivation.
  • Investigate customer complaints and analyze, send response and resolve the same under intimation to seniors.
  • Investigate errors/lapses and inform seniors scrupulously.
  • Procure relevant approvals from seniors.
  • Ensure timely handover of systems.
  • Maintain relevant registers and documents.
  • Suspense/General Ledger accounts monitoring.
  • Store all security documents, instruments, etc.
  • in FRFC under dual custody.
  • Ensure good liaison with all stake holders.
  • Take up issues relating to infrastructure, utilities, systems.
  • Efficiency management.
  • Recovery efforts.
  • Ensure smooth implementation of new systems, enhancements, migration.
  • To identify/escalate accounts with huge unprofitable/unproductive volumes, cases of potential misuse of the banking systems.
  • Participate in various Corporate Social Responsibility activities of the bank.
  • Any other responsibilities entrusted from time to time.
  • Summary of the general nature of the job To check documents strictly as per regulatory guidelines and internal process.
  • To authorize transactions with accuracy without any overdraft in account/line.
  • To ensure that proper approvals are in place before authorizing transactions.
  • To ensure that replies are sent to various MIS that are published on a daily basis.
  • Adherence to turn-around-times and provide efficient customer service.
  • Manage team deliverables.


Skills

  • Good communication skill
  • Handling multiple products
  • Conduct root cause analysis
  • Off-Site Surveillance activities
  • MIS management
  • Efficiency management
  • People management
  • Problem solving
  • Decision making
  • Upward and downward feedback

Required skills