Recommendation Letter Format
Recommendation Letters are important for getting a job. To support resume claims, a recommendation letter is needed. The letter creates a profile for the applicant in a unique and structured form. It highlights the unique skills and traits that match the position applied for. A recommendation letter is used to differentiate an applicant from others.
Dear First Name,
I am writing to share that he/she is a valuable associate in my team and that I would want to recommend him/her for the next work level. During the two years he/she had reported to me, he/she has consistently exhibited all good qualities required for his role and more, and I heartily endorse him for a higher customer service position.
He/She is reliable, dedicated and eternally upbeat. His ability to calm angry or frustrated customers is unparalleled, and it is because of his excellence in this area that I repeatedly asked him to mentor new employees in the call centre. His team player mind-set, enthusiastic embrace of change, ability to work with minimal supervision and commitment to exceeding customer expectations have reflected directly In his performance. I regularly receive voluntary praise from customers commending outstanding level of service, professionalism and follow-through.
He/she is a hardworking, top-performing customer service professional fit for a change in his/her work level, and I am happy to furnish performance related details if you would like to take a look at his performance data.
HR Manager / Team Leader.